By Eda Yazici.
The UK government’s new immigration white paper, Restoring Control over the Immigration System, promises to ‘surge resource’ into immigration enforcement. But what does this surge look like on the ground – and who is doing the work? This blog draws on a pilot for a proposed research project with people working in the asylum system to explore what their labour conditions and relations reveal about the carceral economies and socialities of asylum.
Labour on the border
Successive governments have ‘surged resource’ in immigration enforcement. In 2023, the Home Office doubled its number of Asylum Decision Makers (ADMs) to 2,400. In 2024 and 2025 plans were announced to recruit 1,000 more officers each year. But who are these new recruits and what does their labour tell us about Britain’s immigration regime?

This post begins a conversation about the working conditions and experiences of those employed in the UK asylum system – ADMs, Housing Officers (HOs) and Detainee Custody Officers (DCOs). In doing so it interrogates the relationship between the political economy of asylum and labour conditions and explores workers’ (potential) solidarity with asylum seekers.
Work wanted
In the US, scholars have examined how mass incarceration developed alongside the decline of local job markets. For Gilmore (2007), the US prison system generates jobs and profit and serves as a fix for surplus populations. McCoy (2017) similarly links incarceration to deindustrialisation. While there have been studies that look at the role of market forces and privatisation in the asylum system as well as studies that look at the harm perpetrated by its frontline workers (Kalir, 2023), there has been less focus on the jobs created by carceral capital in this system (Wang, 2018) – and even less on how border workers see themselves and relate to their employers and to asylum applicants.
Who are the workers?
in the UK, Asylum Decision Makers (ADMs) are employed by the Home Office, and Housing Officers (HOs) and Detainee Custody Officers (DCOs) are employed by Home Office contractors. These workers are asylum applicants’ main point of contact with the state during the asylum process. ADMs conduct substantive interviews and decide the outcomes of applicants’ asylum cases. HOs and DCOs determine the everyday living conditions of people seeking refuge.
ADMs, HOs and DCOs are paid little over the national living wage. In 2023, the Home Office’s contractors reported record profits, yet workers saw no corresponding pay rise. In 2022, ADMs went on strike, with their union, PCS, stating that 10% of its members in the civil service rely on food banks and Universal Credit. ADMs, HOs and DCOs are largely based in post-industrial cities with high unemployment rates and limited job opportunities. Many ADMS are from ethnically minoritised backgrounds, with 49.3% of people on the ADM pay bands and working in migration and borders operations for the Home Office identifying as such.
Moral dilemmas and material realities
The labour market realities faced by these workers and their own subjectivities have the potential to reveal a lot about how the asylum system is sustained. But how do people who work in the asylum system and those closest to them see themselves? Among the first set of concerns raised in my preliminary conversations was the moral dilemma posed by the relative security of a job in the civil service in comparison to the potential impacts of decisions that employees had to make regarding asylum applications, highlighting the affective challenges of the role. For the partner of ADM no.2, the ‘evil’ of working for the Home Office is outweighed by the opportunity to leave insecure work in retail. For ADM no.1, the Home Office, with its 26 weeks of maternity leave on full pay in comparison to the statutory 90% of full pay for six weeks available at the call centre she was working for, enabled her to start a family. Despite this, the ADM role did not present a significant pay rise for either.
‘Look, I know working at the Home Office is a bit evil, but it’s not like she can work the checkout at B&M forever.’ (Partner of ADM no.2)
‘If it wasn’t for the Home Office job, we wouldn’t have been able to start a family; the call centre only paid statutory maternity.’ (ADM no.1)
Alongside these labour market concerns and the power ADMs exercise over applicants’ lives are a set of questions around worker subjectivities and opportunities for solidarity.
‘My neighbour is an Asylum Decision Maker. I was so shocked that someone whose family are migrants would want to work for the Home Office.’ (Neighbour of an ADM)
‘I’m stopping rapists from coming into the country.’ (ADM no.2)
The ADM described by his neighbour is second-generation British-Pakistani. He is in his early 20s and his ADM role is his first fulltime job since leaving compulsory education. ADM no.2 is a dual British-Australian citizen who decided to settle in the UK after visiting for the first time in 2017. ADM no.2’s comments reveal gendered and racialised assumptions about who seeks asylum and her citizenship and legal status point to tensions around privileged migration and mobility as they relate to race and settler colonialism. These conversations highlight the need for engagement with worker subjectivities, working conditions and wider carceral economies.
Is solidarity possible?
I argue that it is important for scholars of migration and labour to engage with the tensions, concerns and trade-offs raised by workers in the asylum system. Their labour market trajectories and decisions can reveal how carceral economies are reproduced.
By asking the question of what options these workers have, we can – following Tierney’s (2012) engagement with US prison workers – consider whether border workers’ unions pit workers in the asylum system against those seeking asylum. Can solidarity exist between those enforcing the border and those subject to it? And how does the British labour movement reconcile its support for border workers with its dedication to ending a hostile immigration regime?
These are early reflections and I invite readers’ thoughts and contributions on how to engage with this potentially exciting and insightful area of research and organising.